Frequently Asked Questions
Everything you need to know about your archery equipment and orders.
What is the standard shipping time for bows and arrows?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location, while custom-built arrows may require an additional 3 days for assembly.
Can I return a recurve or compound bow if I change my mind?
Yes, we offer a 30-day return policy for items in original, unused condition with all packaging intact. Please note that used strings or bows that have been dry-fired are not eligible for return.
Do you offer professional bow tuning services?
Absolutely. Every bow purchased from Red Frog Archery includes a complimentary basic setup. For advanced paper tuning or timing adjustments, you can contact our pro-shop team to schedule a session.
How do I know which arrow length is right for me?
Arrow length is determined by your specific draw length. We recommend visiting our 'Sizing Guide' page or contacting our support team with your measurements so we can cut your arrows to the perfect specification.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for higher-priced equipment.
Does my archery gear come with a warranty?
All new bows are covered by the original manufacturer's warranty. Red Frog Archery also provides a 1-year limited craftsmanship guarantee on all custom-fletched arrows and strings.